Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Address and location information
• Payment information
• Service preferences and booking history
• Communications with us and service providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send you service updates and communications
• Respond to your requests and support needs
• Prevent fraud and ensure platform security
• Personalize your experience

3. Information Sharing

We share your information only in the following circumstances:

• With service professionals to fulfill your bookings
• With payment processors to handle transactions
• When required by law or to protect our rights
• With your consent for other purposes

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Restrict or object to data processing

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this privacy policy, please contact us at:

• Email: admin@helpguru.co.in