Terms & Conditions

1. Introduction

Welcome to Helpguru. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full.

2. Services

Helpguru provides a platform connecting customers with service professionals. We facilitate bookings but do not directly provide the services. Service quality and execution are the responsibility of the individual professionals.

3. User Accounts

To use our services, you must create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Bookings and Payments

All bookings are subject to availability. Payment is required after service completion. Cancellation policies vary by service type and timing.

5. Service Guarantee

We offer a 7-day service guarantee on most services. If you're not satisfied, we'll arrange for rework or provide a refund according to our refund policy.

6. User Conduct

Users agree not to:

• Use the service for any illegal purpose
• Harass or abuse service professionals
• Provide false information or impersonate others
• Attempt to circumvent the platform for payments

7. Limitation of Liability

Helpguru acts as a platform and is not liable for damages arising from services provided by professionals. Our liability is limited to the service booking amount.

8. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand our practices.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these terms, please contact us at admin@helpguru.co.in.